Customer Support
FORMS OF PAYMENT
We accept visa, mastercard, american express and discover, this is done securely via paypal. all prices are in $CAN
PRIVACY POLICY
we respect your privacy and will not sell or distribute your name, email or shipping address
SALES TAX
all Canadian customers will be charged sales tax. we do not charge sale taxes to customers living outside of Canada, but please be aware when you receive your order you might be charged taxes and duties by your home country.
SHIPPING INFO
Free shipping in Canada on all regular price orders
Handling Fee ($2.00)
The handling fee will be added to the shipping fee.
All items will be shipped via Canadapost - orders will be processed within 3-5 business days of placing your order, some orders take longer and will be indicated on the listing. you will be sent an email notification when your order gets shipped out. for custom orders please allow between 7-10 business days for your order to be processed. We do not ship out orders on the weekend.
We provide CANADA POST shipping
EXPEDITED SHIPPING - 5-10 BUSINESS DAYS - COMES WITH INSURANCE AND TRACKING (additional costs for extra coverage)
the timeframe listed above are estimates and it sometimes arrives sooner or takes longer depending on customs or the postal company in your country.
additional shipping costs may apply for larger/heavier orders
>>PLEASE NOTE: customers pay for any custom charges, duties or taxes charged to them by their country<<
you can also track your package at the canada post website www.canadapost.caor call 1-866-607-6301
PRODUCT CARE
MOST OF OUR PRODUCT - wash in cold water and hang to dry, after iron on back side with medium heat with steam.
*please keep in mind that screen printing and dyeing is an organic process and the print quality and colour will vary from piece to piece
*DRY CLEANING RECOMENDED
once the bag is in your care you are responsible to what happens to it and we will not refund or exchange it.
WE ARE NOT RESPONSIBLE FOR ANY DAMAGE THAT OCCURS IF INSTRUCTIONS ARE NOT FOLLOWED
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-doubel click on item for enlargement
-We accept PayPal, credit cards from customers around the world
SIZES:
(XS)
Bust=84cm, Waist=66cm, Hips=90cm
(S)
Bust=88cm, Waist=70cm, Hips=94cm
(M)
Bust=92cm, Waist=74cm, Hips=98cm
(M/L)
Bust=96cm, Waist=78cm, Hips=102cm
(L+ )
Bust=98cm, Waist=80cm, Hips=104cm
RETURN POLICY
WE DO OUR BEST to photograph the work - please keep in mind that the image colour may appear differently according to your computer screen.
in the event that you are not satisfied with your purchase we can refund or exchange the item - the item must be unworn/unused and in sellable condition with the original packaging.
-for items being refunded we can only refund the cost of the item not the shipping-when an item is being returned to us, we are NOT responsible for items lost in transit.-for items you want to exchange/refunded - you are responsible for the shipping costs to send it to us and you are responsible for the shipping costs to be sent back to you.-please mark "RETURN" on the package and ship back via the postal service, we are not responsible for any taxes or duties incurred when the package returns to usif an item arrives damaged due to postal transit (for insured items only) please contact us to file a claim with the post office - the item must be photographed in order to make the claim.all gift certificate purchases are finalAll "SALE ITEMS" are final All orders with custom changes are final salePlease send us your claim within 2 business days after you receive your order